Elephant Whispering

A powerful metaphor can change the way we think. That’s been known for many years – by politicians, religious leaders, entertainers, advertisers, teachers and more. Here’s a personal example. Recently, I’ve enjoyed some very useful new insights thanks to a metaphor from Jonathan Haidt in his fascinating book The Happiness Hypothesis. Haidt likens the mind …

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How to make someone feel really bad (and why you might want to)

The fact you’re reading this means you’re probably a nice person at heart, and a ‘people person’. You probably love to make people feel good. Warm smiles and infectious laughter are what people expect from you. And because people feel good when they’re with you, they want to spend time with you.   But sometimes, …

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How to quickly convince someone to trust you (if you’re not an ‘expert’)

As you probably know, winning a person’s trust is often the first step to persuading them of anything. And it seems that we’re all in the persuasion game these days, ‘selling’ ourselves to prospective employers, friends and partners. So, how can you quickly convince someone to give you their trust? If you’re a well-known expert …

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How fast thinking can block effective listening, and what you can do about it

People can think four or five times faster than they can speak. So when someone thinks they’re listening, what is their mind actually doing? According to James Borg in his bestseller Persuasion: The Art of Influencing People, the average person speaks at 120 – 150 words per minute, but thinks at 600 – 800 words …

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