Teams

3 Steps To Asking The Right Question

Leaders need to gather information effectively – quickly and accurately. Misunderstandings can be embarrassing, easily lead to conflict, and cost time, money and credibility.  But how can you collect the facts without revealing ignorance? You need to ask the right questions, in the right way. With the right questions, you not only learn what you need …

3 Steps To Asking The Right Question Read More »

My Work With Teams: Where’s The Value?

“I help teams which experience communication challenges to work together better using a process called Collaboration Dynamics. I see teams improving the flow of information, developing relationships, and reducing misunderstandings and conflicts.” A new friend, Roy Marriott, asked me some good questions this week about my work with teams. “Who are the people who I …

My Work With Teams: Where’s The Value? Read More »

How does Clean Feedback compare with Non-Violent Communication?

One of the most useful models to emerge from the world of Clean Language is Caitlin Walker’s Clean Feedback. When people use it, it changes relationships for the better, in a big way. For example, my colleague Jackie Lawlor has been teaching the model to staff in doctors’ surgeries in the West Midlands. She tells me …

How does Clean Feedback compare with Non-Violent Communication? Read More »

Online Communities: Building Self-Organisation

I’ve been involved in creating and sustaining online communities for a scarily long time, and I’m gradually getting better at it. One of my current groups is doing brilliant stuff at the moment. In the last couple of weeks, members of my Metaphor Mastery student group on Facebook have: Organised their own global Wednesday-night meetup on Zoom, to …

Online Communities: Building Self-Organisation Read More »