Individuals often make bad decisions. We buy things we don’t need. We eat things we know we shouldn’t. So at work, we often get together to share decision-making, in the hope that since two heads are better than one, many heads should make great decisions. But the research shows that groups often make worse decisions …
When I run a training session by video conference, I always tell my participants, “Make sure you call in from a quiet place.” That’s easy for the work-from-home brigade. But big offices never have enough quiet places. So I’m often asked, “Why ‘call from a quiet place’? Shall I go out and call from a …
Psychological safety is an essential ingredient for high-performing teams: probably the single most important ingredient. But how can you build psychological safety in a remote team? In 2016, Google did a huge piece of research into the dynamics of effective teams, called Project Aristotle. Data from more than 200 interviews was crunched using 35 statistical …
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If you’re a facilitator, trainer or group coach, how can you best engage participants remotely, so that you have really creative online meetings and other live events? By applying your in-person best practices! A great online facilitator uses what we know works in person – and figures out how to apply that online. I’ve pulled …
