Online Learning

How To Tackle The Oldest Item On Your To-Do List

Which is more difficult: creating an effective “elevator pitch”, or writing a one-page summary of what you do? Until this week, I’d have sworn it was the elevator pitch. After all, great writing isn’t about what you put in, it’s about what you leave out (thanks to Andy Smith for reminding me of this recently). …

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How To Make Online Training Really Tricky

I love helping virtual teams to work better together, and to develop their skills. It turns out that the ability to ask good questions, and listen well, are fundamental building blocks of great remote collaboration – and since that’s essentially what I’ve been teaching for years under the heading of “Clean Language”, I’ve slotted right in. …

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