Online Facilitation

Why Are People So Argumentative Online?

Why are people so argumentative online? In an interesting article in the current RSA Journal, Ian Leslie suggests a number of reasons: ‘Agreeing tends to motivate people less than disagreeing’ (Paul Graham). People are more likely to comment on things they disagree with. Aa a result, a big part of the economy of the internet …

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Brain-Friendly Learning, Online

As trainers, facilitators and coaches we know that bored people don’t learn well. We work hard to make our in-the-room events ‘brain-friendly’, using interest, novelty, emotion and meaning to keep people actively engaged throughout. We bring learning to life with brightly-coloured handouts, physical games, small-group activities, learner-led sessions and more. Sharon Bowman refers to five …

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How To Reduce Groupthink In Remote Meetings

Individuals often make bad decisions. We buy things we don’t need. We eat things we know we shouldn’t. So at work, we often get together to share decision-making, in the hope that since two heads are better than one, many heads should make great decisions. But the research shows that groups often make worse decisions …

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How To Build Psychological Safety In A Remote Team

Psychological safety is an essential ingredient for high-performing teams: probably the single most important ingredient. But how can you build psychological safety in a remote team? In 2016, Google did a huge piece of research into the dynamics of effective teams, called Project Aristotle. Data from more than 200 interviews was crunched using 35 statistical …

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Shaping A Remote Meeting… When It’s Not Your Meeting!

How do you shape a remote meeting – whether it’s a video call or an old-fashioned phone conference – when it’s not ‘your’ meeting? It can take a bit of courage! I was introducing my ENGAGE model of remote facilitation at AgileDayRiga last week and this emerged as one of the top challenges. By the …

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