Listening

Getting Them To Get It With One Weird Trick

You’ve got important stuff to say. But how can you get people to listen, and to “get it”? What needs to happen for them to pay attention, understand, and take appropriate action? Whether you’re communicating with executives, with customers, with colleagues or with others people, you need to to be heard above the constant buzz …

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Connecting Beneath The Surface

I’ve recently been digging into influence. Could the quality of your attention determine another person’s destiny? Perhaps. In the process, I’ve been engulfed by metaphors for what’s under the surface: what’s hidden and often unnoticed, and yet fundamental? This week I went even deeper, asking my Facebook network the question, “What’s the opposite of ‘word’?” …

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An Influence Escalator

In search of an influence escalator? I’ve been pulling together some ideas into something that feels important. Some quotes “The quality of your attention determines the quality of other people’s thinking.” Nancy Kline “Watch your thoughts, they become words; watch your words, they become actions; watch your actions, they become habits; watch your habits, they …

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