Leadership

How To Help Adversaries Upgrade Their Conversation

If you have two adversarial positions in a conversation, how can you take it to a higher level? That’s a great question from Terry Roof on my recent blog post. My top tip would be for you to stay curious. Isn’t that interesting? Two people taking exactly the opposite views of the same situation… what …

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3 Steps To Asking The Right Question

Leaders need to gather information effectively – quickly and accurately. Misunderstandings can be embarrassing, easily lead to conflict, and cost time, money and credibility.  But how can you collect the facts without revealing ignorance? You need to ask the right questions, in the right way. With the right questions, you not only learn what you need …

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How Do Agile Practitioners Benefit From Learning Clean Language?

Fresh from the latest in-person edition of Clean Language For Agile Practitioners, and loving the response to the recorded edition which launched last week, I’ve been thinking again about the benefits to Agile practitioners of learning Clean Language. Here’s my latest summary: Harvest knowledge with greater clarity, depth and context Uncover information, ideas and needs …

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The Key To Controlling Your Virtual Team

If you lead a virtual team – a group of workers that’s geographically dispersed – you probably worry about what work they’re actually doing. Almost half of remote professionals list that lack of visibility as a top concern. Maybe you wish you had more visibility, and more control. It is possible to use technology to generate …

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