Leadership

Brain-Friendly Learning, Online

As trainers, facilitators and coaches we know that bored people don’t learn well. We work hard to make our in-the-room events ‘brain-friendly’, using interest, novelty, emotion and meaning to keep people actively engaged throughout. We bring learning to life with brightly-coloured handouts, physical games, small-group activities, learner-led sessions and more. Sharon Bowman refers to five …

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How To Help Adversaries Upgrade Their Conversation

If you have two adversarial positions in a conversation, how can you take it to a higher level? That’s a great question from Terry Roof on my recent blog post. My top tip would be for you to stay curious. Isn’t that interesting? Two people taking exactly the opposite views of the same situation… what …

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3 Steps To Asking The Right Question

Leaders need to gather information effectively – quickly and accurately. Misunderstandings can be embarrassing, easily lead to conflict, and cost time, money and credibility.  But how can you collect the facts without revealing ignorance? You need to ask the right questions, in the right way. With the right questions, you not only learn what you need …

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