Leadership

Could Better Listening Build Brexit Bridges?

“Two tribes – faceless elitists re-engineering lives from on high; frustrated locals who feel ignored and forgotten.” That’s the state of play in too many situations these days. It’s the state of play in my hyper-local context, for example. Brentford has been a textbook example of “planning blight” for the 12 years I’ve lived here. …

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Why Might Remote Leaders Value Clean Language?

I’m probably best known for my work with Clean Language. But in recent weeks and months, my public profile has been more focussed on remote facilitation. For example, I’ve been giving conference talks and writing blog posts about “How To Make Remote Meetings Not Suck“. So I’ve been asked, “What’s the relationship?” One answer is …

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Brain-Friendly Learning, Online

As trainers, facilitators and coaches we know that bored people don’t learn well. We work hard to make our in-the-room events ‘brain-friendly’, using interest, novelty, emotion and meaning to keep people actively engaged throughout. We bring learning to life with brightly-coloured handouts, physical games, small-group activities, learner-led sessions and more. Sharon Bowman refers to five …

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How To Help Adversaries Upgrade Their Conversation

If you have two adversarial positions in a conversation, how can you take it to a higher level? That’s a great question from Terry Roof on my recent blog post. My top tip would be for you to stay curious. Isn’t that interesting? Two people taking exactly the opposite views of the same situation… what …

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