Influence

How To Use Clean Language Questions On Twitter

Might using Clean Language questions make Twitter a friendlier, less confrontational space? And if so, what might be the best approach to take? A thread of tweets started by Jose Casal and involving Steven Mackenzie and Dragan Jolic has got me thinking about the issue. Jose posted: “Some people’s behaviour on Twitter is terrible. Confrontational, …

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Could Better Listening Build Brexit Bridges?

“Two tribes – faceless elitists re-engineering lives from on high; frustrated locals who feel ignored and forgotten.” That’s the state of play in too many situations these days. It’s the state of play in my hyper-local context, for example. Brentford has been a textbook example of “planning blight” for the 12 years I’ve lived here. …

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