Conference Calls

Shaping A Remote Meeting… When It’s Not Your Meeting!

How do you shape a remote meeting – whether it’s a video call or an old-fashioned phone conference – when it’s not ‘your’ meeting? It can take a bit of courage! I was introducing my ENGAGE model of remote facilitation at AgileDayRiga last week and this emerged as one of the top challenges. By the …

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5 Tips For Higher-Quality Conversations

Would you like to have higher-quality conversations? Within your team, with your boss, with your customers… or even in your family? Then you might need to be brave.┬áThe highest-quality conversations probably won’t emerge from your comfort zone. Judith Glaser has a nice model of three levels of conversational quality. Level I: Tell-Ask. Transactional, exchanging data …

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How To Switch On Video For Your Team Member

If your team is geographically distributed, fully or partially, you probably experience communication challenges. On thing you can do is switch to video for team meetings: experience has shown that this dramatically improves interpersonal connections. But persuading some team members to switch on their camera can be challenging. The process below is tried-and-tested. It also …

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