Conference Calls

Remote Meetings: The 3 Difficult Ds

What makes remote meetings so difficult? Teaching a bunch of great in-the-room trainers, facilitators and coaches to do their thing remotely recently, it struck me that we can boil it down to three big challenges, the 3 Difficult Ds: Distraction Discomfort Disconnection (both literal and metaphorical) To make our remote meetings and events brilliant, we need …

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Antifragility In Remote Facilitation

Great remote facilitators need robust and resilient kit – plus an antifragile approach to their own learning. That’s what I realised as I scrambled across a giant boulder field in thick cloud this week! The thing is, no matter how impressive the tools you’re using for your video-conference meetings and events, something’s going to fail …

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Shaping A Remote Meeting… When It’s Not Your Meeting!

How do you shape a remote meeting – whether it’s a video call or an old-fashioned phone conference – when it’s not ‘your’ meeting? It can take a bit of courage! I was introducing my ENGAGE model of remote facilitation at AgileDayRiga last week and this emerged as one of the top challenges. By the …

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5 Tips For Higher-Quality Conversations

Would you like to have higher-quality conversations? Within your team, with your boss, with your customers… or even in your family? Then you might need to be brave. The highest-quality conversations probably won’t emerge from your comfort zone. Judith Glaser has a nice model of three levels of conversational quality. Level I: Tell-Ask. Transactional, exchanging data …

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