How do people know the right question to ask? That can be a critical skill in business, especially in tech. I just had a fascinating chat with Mathias Tölken about the challenges faced by IT leaders: how they needed to deliver the right solutions, quickly, to be seen as credible partners within their organisations. And how, …
I’m often asked, “What is Clean Language?” but recently another question got my mental wheels whirring. I’m asking a better Clean Language question of myself. I’m wondering, “What does learning Clean Language do for you, as a consultant, facilitator, coach or trainer?” Not, “What’s the benefit once you’ve learned it?” but “What does learning Clean Language do …
What’s the best way to introduce Clean Language to a new group? Here’s my latest attempt, for a large-group webinar. What do you think? How could I improve my slides? Please comment below. Communicating For Continuous Improvement: What Is Clean Language? UPDATE: That seemed to go well. We had 100 people on the Zoom call, …
“Is Clean Language like the “5 Whys” technique?” I was asked at a recent event. “Not much,” was my immediate response. But the question deserves a longer answer. And that answer probably begins with a Clean Language question: “What kind of whys are those 5 Whys?” As NLPers know, “why?” is a very imprecise question. …
Clean Language can make expert communicators even better at what they do: it offers an upgrade to however you’re currently communicating. My friend and colleague James Tripp recently likened Clean Language to the Chinese martial art Bagua Zhang. Apparently the founder of that art taught its central piece, called “circle walking”, only to people who …
