Collaboration

5 Tips For Higher-Quality Conversations

Would you like to have higher-quality conversations? Within your team, with your boss, with your customers… or even in your family? Then you might need to be brave. The highest-quality conversations probably won’t emerge from your comfort zone. Judith Glaser has a nice model of three levels of conversational quality. Level I: Tell-Ask. Transactional, exchanging data …

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Candour, Conflict and Creative Collaboration

Conflict may be essential to creative collaboration. At the very least, creative collaboration requires candour, transparency, openness. Collaboration is more than just “playing nice”. “One of the particular advantages of diversity and dissent is that they promote two things that institutions need: creativity and innovation.” Reid Hastie and Cass Sunstein, Wiser In design thinking they …

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Optimising the interactions of dispersed Agile software development teams

How can you optimise the human-to-human interactions of your dispersed Agile software development teams? Over the last few years I’ve been exploring and experimenting, and it seems that these kinds of teams are where my work can make the most difference. The impact tends to be obvious quite quickly. Information flows more easily. People develop …

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Paying Attention and Directing Attention: Key Skills For Collaboration

Developing your skills in paying attention and directing attention will make you a better communicator and a better collaborator. Learning Clean Language will help. That’s the central message I’ve been sharing recently in my various conference sessions. It’s been going down well! People have been testing it out straight away, and letting me know how …

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My Work With Teams: Where’s The Value?

“I help teams which experience communication challenges to work together better using a process called Collaboration Dynamics. I see teams improving the flow of information, developing relationships, and reducing misunderstandings and conflicts.” A new friend, Roy Marriott, asked me some good questions this week about my work with teams. “Who are the people who I …

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