Collaboration

How To Reduce Groupthink In Remote Meetings

Individuals often make bad decisions. We buy things we don’t need. We eat things we know we shouldn’t. So at work, we often get together to share decision-making, in the hope that since two heads are better than one, many heads should make great decisions. But the research shows that groups often make worse decisions …

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ENGAGE: The New Rules For Online Meetings

If you’re a facilitator, trainer or group coach, how can you best engage participants remotely, so that you have really creative online meetings and other live events? By applying your in-person best practices! A great online facilitator uses what we know works in person – and figures out how to apply that online. I’ve pulled …

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How To Help Adversaries Upgrade Their Conversation

If you have two adversarial positions in a conversation, how can you take it to a higher level? That’s a great question from Terry Roof on my recent blog post. My top tip would be for you to stay curious. Isn’t that interesting? Two people taking exactly the opposite views of the same situation… what …

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5 Tips For Higher-Quality Conversations

Would you like to have higher-quality conversations? Within your team, with your boss, with your customers… or even in your family? Then you might need to be brave. The highest-quality conversations probably won’t emerge from your comfort zone. Judith Glaser has a nice model of three levels of conversational quality. Level I: Tell-Ask. Transactional, exchanging data …

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