Business

How To Build Psychological Safety In A Remote Team

Psychological safety is an essential ingredient for high-performing teams: probably the single most important ingredient. But how can you build psychological safety in a remote team? In 2016, Google did a huge piece of research into the dynamics of effective teams, called Project Aristotle. Data from more than 200 interviews was crunched using 35 statistical …

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Metaphors Of Organisation: The Heart Of The “Scaling Agile” Problem?

Is the challenge of “scaling Agile” all about a clash of metaphors within your organisation? And if so, could that contain the seed of an idea for action? Let me explain. Before reading on, take a moment to consider this. When you think about your organisation, your organisation is like… what? Write or draw your answer. …

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How To Ask A Better Clean Language Question

I’m often asked, “What is Clean Language?” but recently another question got my mental wheels whirring. I’m asking a better Clean Language question of myself. I’m wondering, “What does learning Clean Language do for you, as a consultant, facilitator, coach or trainer?” Not, “What’s the benefit once you’ve learned it?” but “What does learning Clean Language do …

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Communicating For Continuous Improvement

What’s the best way to introduce Clean Language to a new group? Here’s my latest attempt, for a large-group webinar. What do you think? How could I improve my slides? Please comment below. Communicating For Continuous Improvement: What Is Clean Language?  UPDATE: That seemed to go well. We had 100 people on the Zoom call, …

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