Brain-Friendly Learning, Online

As trainers, facilitators and coaches we know that bored people don’t learn well. We work hard to make our in-the-room events ‘brain-friendly’, using interest, novelty, emotion and meaning to keep people actively engaged throughout. We bring learning to life with brightly-coloured handouts, physical games, small-group activities, learner-led sessions and more. Sharon Bowman refers to five …

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How To Reduce Groupthink In Remote Meetings

Individuals often make bad decisions. We buy things we don’t need. We eat things we know we shouldn’t. So at work, we often get together to share decision-making, in the hope that since two heads are better than one, many heads should make great decisions. But the research shows that groups often make worse decisions …

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How To Build Psychological Safety In A Remote Team

Psychological safety is an essential ingredient for high-performing teams: probably the single most important ingredient. But how can you build psychological safety in a remote team? In 2016, Google did a huge piece of research into the dynamics of effective teams, called Project Aristotle. Data from more than 200 interviews was crunched using 35 statistical …

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Why Psychological Safety Matters In Online Meetings

What’s psychological safety? It’s a situation where everyone feels safe to take interpersonal risks, voice their opinions, admit mistakes and ask questions. Nobody will be punished for admitting a mistake, asking a question or offering an idea. Why does psychological safety matter? A huge piece of research by Google, Project Aristotle, found it was the …

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Could Better Listening Build Brexit Bridges?

“Two tribes – faceless elitists re-engineering lives from on high; frustrated locals who feel ignored and forgotten.” That’s the state of play in too many situations these days. It’s the state of play in my hyper-local context, for example. Brentford has been a textbook example of “planning blight” for the 12 years I’ve lived here. …

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Would You Dial In To A Christmas Party?

“Would you dial in to the office Christmas party?” asked someone on LinkedIn. “If not, why would you think it’s OK to dial in to a retrospective or other important meeting?” Fair point, well presented. The point of the annual shindig is, obviously: to get all dressed up in uncomfortable and/or expensive clothes take unreliable …

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Why Might Remote Leaders Value Clean Language?

I’m probably best known for my work with Clean Language. But in recent weeks and months, my public profile has been more focussed on remote facilitation. For example, I’ve been giving conference talks and writing blog posts about “How To Make Remote Meetings Not Suck“. So I’ve been asked, “What’s the relationship?” One answer is …

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Six Tips To Make Your Remote Meetings Not Suck: Part 3

There are too many ghastly remote meetings. Let’s make it stop! In this occasional series I share my six top tips for making your remote meetings not suck. 5. Create A Great “Shared Workspace” Recently I was speaking at a conference in an underground bunker! It was in a hotel near Heathrow, where they had …

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