How To Build Psychological Safety In Distributed Teams

Psychological safety is a vitally important ingredient for high-performing teams, whether they’re co-located or distributed around the world. And it may be an especially important piece for distributed teams. In a psychologically safe situation, everyone feels safe to take interpersonal risks, voice their opinions, admit mistakes and ask questions. Nobody will be punished for admitting …

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Three Ways To Build Trust In Your Distributed Team

Trust is essential for creative, collaborative work. Creative, collaborative teams need to be able to disagree… without everything falling apart.  They need the magic of creative abrasion to build on, and polish, each other’s ideas, moving away from “ruinous empathy” and towards clear decisions on which options deserve to be tested, and which to test …

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Some Of My Favourite Quotes

These are some of the quotes that I keep on quoting as I teach Clean Language, Collaborative Dialogue, Collaborative Influence and remote working skills. What other communication and listening quotes should I remember? Please comment below.

How To Use Clean Language Questions On Twitter

Might using Clean Language questions make Twitter a friendlier, less confrontational space? And if so, what might be the best approach to take? A thread of tweets started by Jose Casal and involving Steven Mackenzie and Dragan Jolic has got me thinking about the issue. Jose posted: “Some people’s behaviour on Twitter is terrible. Confrontational, …

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