How to make someone feel really bad (and why you might want to)

The fact you’re reading this means you’re probably a nice person at heart, and a ‘people person’. You probably love to make people feel good. Warm smiles and infectious laughter are what people expect from you. And because people feel good when they’re with you, they want to spend time with you.   But sometimes,…

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How to come up with a metaphor

If you’ve done much reading about the way our minds work, you’re probably aware of the power of metaphor to influence and persuade. You’ll know that great teachers, statesmen, artists and religious leaders use metaphors to capture our hearts, while great salesmen, marketers and gizmo-makers use them as a fast-track to our wallets. That’s because…

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Harnessing the power of your attention

I wonder if you realise just how valuable your attention can be? As Nancy Kline puts it: “The quality of your attention determines the quality of other people’s thinking.” If you’re an expert in a particular subject, it’s easy to believe that people pay you for your expertise, your knowledge, your advice. But in fact…

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Will X-Ray Listening make you a better lover?

Short answer: Probably. Read on for more details 🙂 Last week I was speculating: “What if everyone knew how to listen?” and describing that special build-your-own-goldmine state, created by X-Ray Listening techniques, in which you can really connect easily with family, friends, colleagues and customers, and really understand what people are thinking and feeling. “And then…

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Listening in business

Listening in Business Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. Ross Perot “I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk.…

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