Confused? Grab a great metaphor

I blogged recently about the power of compelling metaphor to act directly on our emotional centres – to tug at our heartstrings and twist at our guts. I quoted Martin Luther King, a master of the art, as he borrowed from Shakespeare and others in an inspiring passage: We are now faced with the fact,…

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How to become a Chief Listening Officer

Organisations are slowly waking up to the need to increase listening at all levels. The big question is not whether to do so, but how. In a recent article in Forbes magazine went straight to the heart of the issue. John Ryan wrote: “We need to be the chief listening officers in our organizations –…

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Do consulting skills really matter in IT?

Effective consulting skills are in real demand across the IT sector. In a series of meetings I’ve had with IT directors recently, it’s become increasingly clear to me that the successful 2010 “geek” is increasingly aware of the need to deliver real business value by solving “people problems” as well as technical challenges, and is…

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What’s the point?

I was teaching X-Ray Listening to a group of consultants the other day. It’s always a fantastic experience: I love the look on people’s faces as they have various realisations, and discover exciting new things about themselves and their colleagues. There’s a great energy as people play and practice. At first, listening may be a…

Continue Reading →

What's the point?

I was teaching X-Ray Listening to a group of consultants the other day. It’s always a fantastic experience: I love the look on people’s faces as they have various realisations, and discover exciting new things about themselves and their colleagues. There’s a great energy as people play and practice. At first, listening may be a…

Continue Reading →

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