How Top Communicators Benefit From Clean Language

In a couple of my current projects, I’m teaching Clean Language to some of the best communicators out there. Examples include: Agile coaches, who support self-managing teams of highly-intelligent professionals and tend to have a very sophisticated understanding of how to get people working better together Hypnotists, who’ve spent years learning how to use language to…

Continue Reading →

How does Clean Feedback compare with Non-Violent Communication?

One of the most useful models to emerge from the world of Clean Language is Caitlin Walker’s Clean Feedback. When people use it, it changes relationships for the better, in a big way. For example, my colleague Jackie Lawlor has been teaching the model to staff in doctors’ surgeries in the West Midlands. She tells me…

Continue Reading →

How To Use Metaphor To Speed Up Communication

How can you use metaphor to speed up communication? It can be as simple as asking the Clean language question, “… and that’s like… what?” I’m so immersed in working with metaphor that I sometimes forget how powerful it can be. Iain McGilchrist calls it “the money of thought,” Stephen Pinker “the stuff of thought,” i…

Continue Reading →

How To Promote Dialogue On Social Media

What’s the best way to promote dialogue on social media? It’s a question I’ve come up against in two separate “lively threads” this week. I really don’t like online debates. I know some people really enjoy them, but that’s not me. If I see two sides of a conversation squaring up, I usually disengage and take…

Continue Reading →

The Best Tools For Virtual Teams

I’m regularly asked, “What are the best tools for virtual teams?” I normally answer to the effect that it’s not about the tools, it’s about the people. When people are curious about each other and can see personal benefit in connecting, they will find a way. (In my opinion those are teachable behaviours, by the way, not…

Continue Reading →

Page 1 of 2