Poor communication is one of the most costly and frustrating problems in organisations. Misunderstandings and misinterpretations abound – especially when communicating under stress, across cultures and among different stakeholders. The results can vary from the time-consuming and irritating to the truly catastrophic.
A small but fast-increasing number of businesses and professionals are using the practical applications of Clean Language to create a new degree of clarity and rapport across diverse teams and cultures, quickly. It provides a practical framework for easing people-and communication-based challenges in a wide variety of situations.
Because it’s based on universal principles about how people tick, while recognising the uniqueness of each individual, it thrives on diversity and helps to achieve clarity of understanding across professional, organisational and cultural boundaries.
Leaders find that Clean Language can be used to improve the work of groups and teams in a number of ways.
For example, it can:
- Improve mutual understanding and appreciation, reducing misunderstandings and conflict and improving working relationships
- Provide a framework to support open, collaborative conversations while reducing “groupthink”
- Empower people to give and receive feedback in a way which dramatically reduces emotional stress, often leading to constructive behaviour change
- Ensure that formal and informal meetings and conversations achieve better results in less time.
Because it is deceptively simple Clean Language has a low barrier to entry. It can be introduced quickly and easily in a variety of group situations, especially with groups of colleagues. The full depth of the approach emerges later, as it enables mutual trust, rapid problem-solving and confident, creative collaboration in dynamic, complex contexts.
Once adopted as an everyday style of working together, Clean Language can support exceptional performance. For example, a tutor group of nine students at a UK university all achieved first class degrees after they used Clean approaches to support each other’s’ learning. The tutor group was considered to be of a typical ability: what made them exceptional was how they used Clean to leverage each other’s understanding.
- For more information about how your team can get Clean Language, please contact me.
Dynamic Collaboration For Distributed Teams
- I’ve been busy writing proposals this week with Steve McCann, who’s really helped to clarify benefits (not features!) What do you think of the output, sampled above? Comments most welcome.