The 9 Best Ways To Engage Participants On Conference Calls

What are the best ways to engage participants on conference calls? Yesterday I was teaching a team from the RSA some remote facilitation basics, and I shared this little list: Prepare well and appear organised Explain why you’re doing/suggesting things Share tasks such as note-taking, timekeeping Poll individuals Use video Use visuals (such as the…

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Shaking Up The World Of Soft Skills

My adventures of the last few weeks have left my head spinning. I’m awash with new ideas after my keynote slot at ALE17 in Prague, and the conversations which have spun out from that. I love how the Agile community “gets” Clean Language. It instantly resonates with them, and they find it profoundly useful. It…

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My Groups Keep Making This Clean Language Mistake. Why?

It happens every time. The same mistake. Every time. And, it’s starting to dawn on me that there’s actually something interesting going on when it happens. Here’s the scenario. I take a group through their first experience of asking, and being asked, the Clean Language questions. I start the debrief, “What happened when you were…

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The Key To Controlling Your Virtual Team

If you lead a virtual team – a group of workers that’s geographically dispersed – you probably worry about what work they’re actually doing. Almost half of remote professionals list that lack of visibility as a top concern. Maybe you wish you had more visibility, and more control. It is possible to use technology to generate…

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What Is Clean Language?

What is Clean Language? If you’re interested in understanding people, how they think and how they change, you’ll want to know about Clean Language. It’s an impressively versatile tool. Here are six of the ways it can be used: To harvest information from another person: what they know, what they think, how they feel To…

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Is Clean Language Like The “5 Whys” Technique?

“Is Clean Language like the “5 Whys” technique?” I was asked at a recent event. “Not much,” was my immediate response. But the question deserves a longer answer. And that answer probably begins with a Clean Language question: “What kind of whys are those 5 Whys?” As NLPers know, “why?” is a very imprecise question.…

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Why Is Metaphor So Important In Coaching?

What’s important about metaphor? We hear metaphors all the time, don’t we? People talking about one kind of thing in terms of another kind of thing. For example, when someone says, “I’m stuck between a rock and a hard place,” they’re comparing their current situation, that they can’t decide between two things, to being stuck…

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Six Ways To Use Clean Language In Your Work – A Clean Language Infographic

Building on my recent blog post about creating a Clean language infographic, how’s this for a place to start? Lists of “six things” are very big these days, apparently. And I happened to have a list of six that I’ve used in my new recorded course, Clean Language Essentials For Coaches. So, here are six…

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