How Clean Language Benefits Organisations By Improving Communication

Poor communication is one of the most costly and frustrating problems in organisations. Misunderstandings and misinterpretations abound – especially when communicating under stress, across cultures and among different stakeholders. The results can vary from the time-consuming and irritating to the truly catastrophic. A small but fast-increasing number of businesses and professionals are using the practical…

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How To Switch On Video For Your Team Member

If your team is geographically distributed, fully or partially, you probably experience communication challenges. On thing you can do is switch to video for team meetings: experience has shown that this dramatically improves interpersonal connections. But persuading some team members to switch on their camera can be challenging. The process below is tried-and-tested. It also…

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How Should We Value Clearer Communication?

How should we value clearer communication? Is that something that can be expressed in numbers? If so, how can we figure it out? I’ve been mulling this over for a while and this post is a plea for help! I’m doing bunches of things that involve improving communication between members of teams, groups, and networks.…

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How To Use Clean Language To Develop A System Metaphor

Metaphor isn’t a new thing in the world of software development. As I’ve been increasingly working with Agile coaches in the last couple of years, I’ve been hearing about Agile’s precursor, XP – Extreme Programming, and how “it used to use metaphor, but people didn’t understand it so they dropped it”. Agilists love Clean Language.…

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Should I Use “Proper Powerpoint”?

I’m in a dilemma. Should I use “proper Powerpoint” for my Virtual Team Building talk at Agile By Example tomorrow? I was pretty determined to do so, changing my strong preference for flipchart-only. It seemed like a no-brainer: I’m talking about metaphor, and using visuals; these Agile enthusiasts are passionate about visualising everything; therefore I…

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How To Build A Clean Language Habit

What’s the best way to build a Clean Language habit? How can you make it part of your everyday work – in the easiest possible way? When people first encounter this precision inquiry toolkit, they get very excited. They realise that Clean Language can help them to gain clarity, quickly, including about the things people…

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The 9 Best Ways To Engage Participants On Conference Calls

What are the best ways to engage participants on conference calls? Yesterday I was teaching a team from the RSA some remote facilitation basics, and I shared this little list: Prepare well and appear organised Explain why you’re doing/suggesting things Share tasks such as note-taking, timekeeping Poll individuals Use video Use visuals (such as the…

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Shaking Up The World Of Soft Skills

My adventures of the last few weeks have left my head spinning. I’m awash with new ideas after my keynote slot at ALE17 in Prague, and the conversations which have spun out from that. I love how the Agile community “gets” Clean Language. It instantly resonates with them, and they find it profoundly useful. It…

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